"We were very happy with the quick and easy service which allowed us to get our first site off the ground"

Alasdair Laws, Make a Movie

read more testimonials >>

24/7 POWER

THE NUTS AND BOLTS OF WEBSITES


'BASE CONTROL' FEATURES

GENERATE CONTENT + AWARENESS

Main Features

- Use SiteWalk to edit your web pages on the fly

- Use FTP to manage your website just like you would with any other web hosting

- Integrated customer database that grows as customers enquire or interact with your website

- Make any type of content secure

- Share and syndicate any type of content using RSS

- Build communities using forums, blogs and collect customer comments on any type of content

- SEO integration into Google, Yahoo and Windows Live

- Sophisticated ready-to-go reporting, no need to add any code to your web pages

Publish any type of Content

- Announcements, FAQs, Literature

- Set Release and Expiry dates on your content

- Make any type of content secure

- Share and syndicate any type of content using RSS

- Create micro-communities by allowing customers to comment on any type of content

- Create your own type of searchable content using Web Apps (All-in-One solution only)

- Create re-usable content snippets which you can use anywhere

Integrated Customer Database

- Grow your customer databased every time your customers enquire or interact with your website

- Keep a history of all past customer enquiries

- Allow customers to view their past enquiries via secure "member only" areas

- Allow customers to keep their details updated via secure "member only" areas

- View on a per customer basis details on every action they've taken on your site

- Customize and extend the Customer Database to suit your business (All-in-One solution only)

Manage your Website and Web Pages

- Use SiteWalk to edit your website on the fly

- Use a Microsoft Word like WYSIWYG editor to edit web pages

- Use Module Manager to add business functionality without any programming

- Make web pages secure

- Archiving & Rollback for every web page and template

- Automatically creates a working copy of web page until you publish

- Apply content approval rules to any web page or template

- Use templates to create a consistent look and feel

- Use FTP to upload and download web pages

- Work directly inside Dreamweaver using our plugin Triangle

RSS

- Create an unlimited number of RSS channels

- Syndicate and share any type of content e.g. blogs, web pages, news and announcements, FAQs etc

- Set update frequency of your RSS channels

- Reports on RSS usage and items selected from within a feed

Secure "Member Only" Areas

- Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)

- Manage your customers' access to any secure area

- Set expiry date for customer access to any secure area

- Easily email login details to every customer in a secure area

- Report on customer logins to each secure area

Website Reporting

- Comprehensive reporting without having to add a single line of code to your web pages

- Geo-location reporting. See a map of the world world.

- Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more

- Detailed reporting on every type of content

- Search engine reporting, e.g. search phrases, when your site has been indexed and more

- Sophisticated customer reporting framework.

- Filter on any system or custom field

- Save any report and run later

- Export any report to Microsoft Excel for further analysis

Web Form Builder

- Build customer enquiry web forms without any programming

- Add any number of custom fields to your web form to suit your business

- Automatically captures and populates every enquiry in your customer database

- Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.

- Report on web form submissions including custom fields and easily export to Microsoft Excel

- Allow customers to upload files within web forms

- Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)

- Allow refer-a-friend functionality within web forms

- Add Image Verification to web forms to stop spam submissions by bots

- Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)

- Automatically subscribe customer to a Secure Zone upon submission of a web form

- Easily add web form to any web page hosted at GB or elsewhere

- Customize the landing page customers see after submitting an enquiry

- Customize auto responder email sent to customers after they make an enquiry

GENERATE COMMUNITY

Build Communities with Forums

- Create any number of forums

- Set moderation level on new customer posts

- Customers can subscribe to any thread and be notified when new posts are added

- Make any forum secure

- Set release and expiry date on your forms

- Reporting on forum usage

- Easy to use administrative interface for managing threads and posts

- Limitless customizability of forums

GENERATE THOUGHT

Amplify your voice with a Blog

- Full blogging platform

- Customers can leave comments on any blog post

- Approve all incoming trackbacks

- Trackbacks to any other blog

- Permalink

- Set release dates for blog entries

- Tagging and Tag cloud module

- Blog calendar module

- Recent blog post module

- Blog post by month module

- Report on blog post readership

- Integrated RSS channel for each blog

- Make your blog secure

- Limitless customizability of blogs

- Ability to import WordPress or TypePad blog

Photo Galleries

- Create any number of photo galleries

- Easily add a photo gallery to any web page

- Add a description to any photo

- Customize layout and appearance of photo galleries

Ad Rotators

- Create any number of ad rotators

- Rotate images, HTML snippets or Flash objects

- Report on number of impressions, click-thrus for any period

Meta Data

- Built-in meta data framework

- Create your own meta data tags and easily add them to any web page

GENERATE SALES

Main Features of eCommerce

- Sell real products or e-Products

- Give individualized discounts to any customer for any catalogue

- Integrated customer database that grows as customers buy or interact with your online shop

- Inventory Control

- Cross and upsell features

- Multi-currency support

- Sell Gift Vouchers

- SEO integration into Google, Yahoo and Windows Live

- Sophisticated ready-to-go reporting, no need to add any code to your web pages

- Limitless customizability

Integrated Customer Database

- Keep a history of all past customer purchases

- Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer

- Allow customers to view their past orders and even redownload any e-Products previously purchases via secure "member only" areas (All-in-One solution only)

- Setup reoccurring orders and payments. Automatically emails invoices to customers

- Customize and extend the Customer Database to suit your business (All-in-One solution only)

Catalogues & Products

- Setup an unlimited number of Catalogues & Products

- Set Release and Expiry on any Catalogue or Product

- Sell e-Products. Limit how many times and where they can be downloaded from

- Set product weight / volume for any product to control the shipping options that are displayed

- In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails

- Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option

- Make any catalogue secure (All-in-One solution only)

- Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers

- Configure the order in which catalogues or products are ordered (put popular products first)

- Use sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed

- Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.

- Collect customer comments on any product (All-in-One solution only)

- System utilizes Ajax technology for better customer experience

Easier management of your Online Shop

- For faster management use Import feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file

- Export your entire product catalogue in one click. Make changes and re-import

- Or use web-based interface to manage your online shop

eCommerce Reporting

- Sophisticated e-commerce reporting framework

- Sophisticated customer reporting framework

- Track sales and payments

- Track abandon rates and where customers abandon in online shop

- Report on top Catalogues and Products. By amount or quantity sold

- Report on Shipping Options and popularity

- Report on Discount Codes and redemption

- Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more

- Geo-location reporting. See a map of the world world

- Track usage for any catalogue or on an aggregate basis

- Track usage for any product or on an aggregate basis

- Save any report and run later

- Export any report to Microsoft Excel for further analysis

Customize your Online Shop

- Limitless customizability of the online shop and the checkout process

- Limitless customizability of invoice / quotes emailed to customers

Inventory Control & Drop Shipping

- Complete inventory control. Optionally hide products from shop if out of stock

- Allow any out-of-stock product to be pre-ordered

- Set re-order threshold and be notified when product stock level falls below a certain quantity

- Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

Multi-Currency Support

- Sell global, act local with multi-currency support

- Set prices for products in any currency

- Setup shipping options for various countries

- Setup tax codes for various countries

- Support for many payment gateways throughout the world

Upsell, Cross sell and Product Grouping

- Group similar products together, e.g. By size or by color, Small Shirt, Medium Shirt, Large Shirt

- Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.

- Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product

- Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Color, Style, Gender

Affiliate Programs

- Setup any number of Affiliate Programs

- Report across an Affiliate Program or measure an individual affiliate's performance

- Reward your affiliates based on the actions the customers they refer make, e.g. purchases made (and amounts), enquiries made etc.

- Easily email Affiliate Program details to subscribers of an Affiliate Program

Gift Vouchers

- Create any number of Gift Vouchers with any dollar value

- Gift Vouchers can be redeemed to buy products in your online shop

Payment Gateways

- Integrated with popular payment gateways throughout the world

- Offer COD / Check options at checkout

- Offer PayPal as a separate payment gateway

- Integrated with World Pay for a wide range of currency support

- Google Checkout

- Use Process Offline and process payment using existing POS system

Discount Codes

- Create any number of discount codes

- Set your own discount rates

- Set release and expiry of discount codes

Shipping Options

- Setup any number of shipping options for different countries

- Set minimum and maximum weight and volume restrictions for any shipping option

- Apply your tax code/rate to any shipping option

- Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

Tax Codes

- Create any number of tax codes and rates for any country that you operate

- If in USA automatically apply relevant state tax rate at checkout to products and shipping charges

- Apply tax codes easily to products and shipping charges

XML Feeds

- XML feed of all products to use with 3rd party affiliate network such as ClixGalore

GENERATE RELATIONSHIPS

Main Features of Email Marketing

- Choose over 200+ design templates

- One-off and loyalty based campaigns

- For the first time go beyond open rates and bounces reporting and see what actions customer take

- Integrated customer database that grows as customers subscribe or interact with your website

- Use the Customer Report Generator to dice and slice your customer database for better targeting and results

- Systems to increase email deliverability and reducing spam

Email Marketing

- Send One-Off Emails

- Setup Birthday Loyalty Campaigns, e.g. setup one campaign to automate saying happy birthday to your customers on their birthday

- Setup Anniversary based campaigns, e.g. based on previous holiday purchase, automate reminder in 6-months or 12-months

- Setup Multi-Part email newsletter series. E.g. Customer signs up and receives issue 1 on sign-up, issue 2 a few days later, issue 3 a few days after that and so forth

- HTML or Text Emails (HTML emails contain text version also)

- Send a campaign to any customer group or your entire customer database

- Preview your campaigns by emailing it to yourself or any one else before finalizing

Integrated Customer Database

- Grow your customer databased every time your customers subscribe or interact with your website

- Centrally manage your customer's campaign subscriptions

- A full history of past campaigns sent to each customer including open rates, actions taken and links clicked

- Increase your sales by utilizing up to 5 anniversary dates for each customer, e.g. date of last holiday booked, date of last car service. Use loyalty campaigns to automate communication around these key events on a one-on-one basis

- Customize and extend the Customer Database to suit your business (All-in-One solution only)

Lists

- Create unlimited number of lists for better targeting and results

- Use customer report generator to dice and slice your customer database

- Easily add a subscription box to any web page hosted at GB or elsewhere to allow customers to subscribe to your newsletters

- Customize the landing page customers see after subscribing to your list

- Customize auto responder email sent to new subscribers after they subscribe

- Double opt-in mechanism

- Be notified via email every time a customer subscribes to a list

Email Marketing Reporting

- Track Open Rate of HTML emails

- Track Links clicked and most popular links (available for both HTML and Text formatted emails)

- For the first time track customer Actions e.g. customer made a purchase, customer made an enquiry and so forth (All-in-One solution only)

- Track bounce rates

- Track customer unsubscriptions from your campaigns

- Live Feed

- Sophisticated customer reporting framework

- Filter on any system or custom field

- Save any report and run later

- Export any report to Microsoft Excel for further analysis

Email Deliverability & Spam Control

- Double Opt-In mechanism

- Unsubscribe link on all newsletters

- From email address verification

GENERATE LEADS

Main Features of Lead Management

- Build any number of customer enquiry web form without any programming

- Easily add your web forms to a web page hosted at Online Business Console or any other hosting company

- Use customizable business workflows to setup notifications via email or SMS when customers enquire

- Use the Customer Report Generator to dice and slice your customer database

Integrated Customer Database

- Grow your customer databased every time your customers enquire or interact with your website

- Keep a history of all past customer enquiries

- Allow customers to view their past enquiries via secure "member only" areas (All-in-One solution only)

- Allow customers to keep their details updated via secure "member only" areas (All-in-One solution only)

- View on a per customer basis details on every action they've taken on your site

- Customize and extend the Customer Database to suit your business (All-in-One solution only)

Web Form Builder

- Build customer enquiry web forms without any programming

- Add any number of custom fields to your web form to suit your business

- Automatically captures and populates every enquiry in your customer database

- Use built-in business workflow framework to automate follow-up, set reminders and escalation rules. Choose to be notified via email and/or SMS.

- Report on web form submissions including custom fields and easily export to Microsoft Excel

- Allow customers to upload files within web forms

- Allow real-time credit card processing within web forms, e.g. process donations (All-in-One solution only)

- Allow refer-a-friend functionality within web forms

- Add Image Verification to web forms to stop spam submissions by bots

- Allow customers to subscribe to one or more campaign lists within web form (All-in-One solution only)

- Automatically subscribe customer to a Secure Zone upon submission of a web form

- Easily add web form to any web page hosted at GB or elsewhere

- Customize the landing page customers see after submitting an enquiry

- Customize auto responder email sent to customers after they make an enquiry

Lead Management Reporting

- Sophisticated customer reporting framework.

- Filter on any system or custom field

- Save any report and run later

- Export any report to Microsoft Excel for further analysis

ADDITIONAL FEATURES

Web Apps

- A framework to create any type of content, e.g. job listings, real-estate listing, a car catalogue etc using a point-n-click approach

- Create any number of web apps (web applications)

- Use various modules to easily publish web apps on your website, e.g. all web apps, latest web apps, random web app, web apps within a classification and so forth

- Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.

- Allow customers to submit, edit and delete web app items via your website. Optionally you can be notified when they do.

- Make any web app item secure

- Easily share and syndicate any web app items using RSS

- Allow customers to submit comments on any web app item

- Report on web apps and drill down to see item usage

- For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file

Bookings

- Allow customers to book into events

- Automatically manage capacity

- Use inbuilt follow-ups framework to remind attendees of upcoming events

- Collect payments with bookings

- Customize the landing page customers see after booking

- Customize auto responder email sent to customers after they make a booking

- Sophisticated customer report generator to allow to generate and save booking-related reports

Other Features SEO

- Integrates with Google/Yahoo/Live sitemap. A daily feed of all content within website is produced for maximum exposure in the search engines

- Search engine feed also includes every catalogues and products (eCommerce only)

- Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness (eCommerce only)

Accessibility

- Web-based Admin

- FTP

- Import / Export options

- Work directly inside Dreamweaver using our plugin Triangle

- Extensive Web Services framework

Administrative Tools

- Easily add and manage Users and Roles

- Customize granular permission levels for a role

- Create your corporate taxonomy and assign content to various categories for easier publishing

- Customize and extend the Customer Database to suit your business (All-in-One solution only)

Business Workflow Engine

- Create and Build Business Workflows to automate follow-up

- Create single or multi-step workflows

- Be notified via Email or SMS

- Set SLA's (Service Level Agreements)

- Set duration and reminders for every step of the workflow

- Set escalation rules

- Setup 3rd party notifications to notify customers as you internally progress through a workflow

- Apply workflows to customer enquiries, orders, bookings as well as for content approval